Job Advert: Coordinators and Hospitality Staff – Supercar Experience Group

Are you passionate about supercars and providing exceptional customer experiences? Supercar Experience Group, a leading Supercar Experience Company, is seeking enthusiastic individuals to join our team as Coordinators and Hospitality Staff. With locations at Ingliston, Edinburgh, and Knockhill Racing Circuit, we offer an exhilarating opportunity to work in the heart of the high-performance automotive industry. This role involves working at the events we host during the year. See our calendar for more details.

About Us: At Supercar Experience Group, we specialise in creating unforgettable moments for car enthusiasts by providing thrilling supercar driving experiences. From luxurious Aston Martins to adrenaline-pumping Lamborghinis, we offer a fleet of high-performance vehicles for customers to indulge their passion for speed and luxury. Our mission is to deliver an exceptional and personalised experience to every customer, ensuring they leave with memories that last a lifetime.

Position: Coordinator

Role and Responsibilities:

• Greet customers and provide a warm welcome upon arrival.
• Efficiently manage the customer queue and ensure a smooth flow of activities.
• Guide customers to their assigned supercars, ensuring they are comfortable and seated correctly.
• Demonstrate excellent communication skills to address customer inquiries and provide necessary information.
• Ensure adherence to safety protocols and brief customers on driving guidelines.
• Collaborate with the operational team to ensure a seamless customer journey.
• Maintain a positive and friendly attitude to enhance the overall customer experience.

Requirements:

• Exceptional customer service skills with a genuine passion for providing memorable experiences.
• Strong organisational abilities to manage customer queues and coordinate activities effectively.
• Excellent communication and interpersonal skills to interact confidently with customers.
• Detail-oriented mindset to ensure customers are seated correctly and oriented towards safety.
• Ability to remain calm and composed in a fast-paced environment.
• Knowledge of supercars and the automotive industry is advantageous but not essential.
• Able to work weekends.

Position: Hospitality Staff

Role and Responsibilities:

• Welcome customers at the reception and provide a warm and professional greeting.
• Manage customer inquiries and bookings
• Assist in administrative tasks, such as handling payments and completing necessary paperwork.
• Maintain a clean and organised reception area, creating a welcoming atmosphere for customers.
• Collaborate with the coordination team to ensure a smooth customer flow.
• Demonstrate excellent communication skills to address customer queries and provide information about our services.
• Display a positive and friendly demeanor while assisting customers with their needs.

Requirements:

• Outstanding customer service skills with a friendly and approachable attitude.
• Strong organisational skills to handle administrative tasks efficiently.
• Excellent communication and interpersonal skills to interact effectively with customers.
• Detail-oriented mindset to ensure accurate handling of bookings and paperwork.
• Proficient computer skills for managing bookings and handling payment transactions.
• Able to work weekends.

How to Apply: If you are passionate about supercars, dedicated to delivering exceptional customer experiences, and thrive in a dynamic environment, we would love to hear from you. Please submit your resume outlining your relevant experience and why you are interested in joining Supercar Experience Group. Please fill out the below form.

Note: Supercar Experience Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive and welcoming environment for all employees. Only shortlisted candidates will be contacted for an interview.