Terms and Conditions

About Ingliston Driving Experiences

Ingliston Driving Experiences Limited (IDE), and has over 40 years’ cumulative experience in Supercar Driving Events and is delighted to offer you driving experiences of the highest quality. We are here to help you have a fun, safe, exciting and memorable time with us in pleasant surroundings.

Our Customer Service Team has years of experience and we only use the highest quality Instructors and Supercars in the Industry. Our Venues have been handpicked for their Circuit layouts and geographical locations ensuring you will have a Thrilling Drive with us.

Below we have outlined all of the important information we feel you need to know about your driving experience, we strongly advise our Customers to have a read through our Terms and Conditions.

General

The following Terms & Conditions (together with such other terms, conditions and notices) as maybe set out in the IDE Website apply to all sales by IDE.

It is the intention of IDE that all terms between it and the Buyer are contained in the Conditions.
No alteration to the Terms & Conditions will be binding unless accepted by IDE in writing.

The Conditions are subject to amendment by IDE provided it is reasonable for it to do so by the posting on IDE Website prior to the sale.

Vouchers are provided on a per person basis and cannot be shared.

Nothing in the Conditions shall affect the statutory rights of a consumer.

Definitions

“Beneficiary” means the person for whom the Experience or Open Voucher has been purchased by the Buyer.

“Buyer” means the person purchasing the Voucher from IDE.

“Booking Amendment Insurance” means the scheme operated by IDE whereby the experience date may be changed once, without further charge.

“Event of Force Majeure” means an act of God including but not limited to rain, snow, fire, flood, earthquake, windstorm or other natural disaster; act of any sovereign including but not limited to war, invasion, act of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, nationalisation, requisition, destruction or damage to property by or under the order of any government or public or local authority or imposition of government sanction embargo or similar action; law, judgment, order, decree, embargo, blockade, labour dispute including but not limited to strike, lockout or boycott; interruption or failure of utility service including but not limited to electric power, gas, water or telephone service; failure of the transportation of any personnel equipment, machinery supply or material required IDE for its performance of the contract; breach of contract by any essential personnel; global or national pandemic; any other matter or cause beyond the control of IDE.

“Ingliston Driving events (IDE) Website” means: www.ingliston.co.uk

“Experience” means the driving experience supplied by IDE to the Buyer for the benefit of the Participant.

“Experience Date” means any available date chosen by the Participant at any of our circuits for the fulfilment of the Voucher within the term of the Voucher.

“Experience Voucher” means a voucher for an Experience to drive any supercar of their choice to be nominated by the Participant, usually, but not exclusively, chosen in advance of the day of the chosen event. Cars can be changed at any point subject to availability

“Participant” means either the Buyer or Beneficiary.

“Purchase Price” means the price for the Voucher together with any Extras, Booking Amendment  fee or Collision Damage waiver fee.

“VAT” means Value Added Tax applicable at the prevailing rate

“Extras” means Extra Drives, Laps, Passenger Rides, In-car Filming, Photographs – Vat is included

“Collision Damage Waiver” means the scheme operated by IDE whereby the Participant may reduce his liability to meet the cost of any damage caused to IDE vehicles.

“Voucher” means either an Experience Voucher

Supply of Services – Experience Voucher

All details supplied by clients or recipients of gifts remain confidential to the company. Under no circumstances will any information be supplied to third parties without our clients and or recipients specific authorities in writing, except where there is an emergency involving the statutory authorities.

All vouchers are normally sent by automatic e-mail up-on purchasing. Vouchers are not posted to our Customers unless a specific gift pack is purchased via our website or call centre. Gift packs are posted 1st class Royal mail and can take 3-5 working days.

Experience Vouchers have an expiry date of 12 months from the date of purchase in which time the Participant must undertake the Experience. The voucher expiry date can be extended for 6 months for a cost of £30.00 administration fee or £50 for a 12 month extension.

The Experience must be undertaken by the Participant within the terms of the Experience Voucher (whether extended or not).

Please be aware our experiences are seasonal (Between March-October)   and you must ensure that you have redeemed your voucher in a timely manner.

Our vouchers are all multi use vouchers and any of our vouchers can be exchanged for any other alternative product on our site, including merchandise or at our featured hotels.

If a driving experience isn’t for you, any of our gift vouchers can be exchanged at their face value for any product on our favoured partners site,  https://www.experiencegiftscotland.com.

Exchanges can only be completed via ringing our call centre on 0131 370 0477

Cancellation Rights

The Buyer can cancel the contract with IDE and request a refund within 14 days of purchase. After this time no refunds will be given in any circumstances.

To cancel the contract the Buyer will need to send a letter to IDE, which can be sent by post, or email. If the contract is cancelled orally, the buyer will need to confirm the oral cancellation in writing and send it to IDE by one of the specified means listed. Please note, if a date is specified at the time of purchase or a date has been booked with a voucher within 14 days of purchase no refunds will be given. All refunds will be processed minus the postage fee where applicable.

The above only applies to the purchase being made through IDE. All other vouchers purchased through Buyagift Ltd, Virgin Ltd and other sellers the purchaser will have to contact them directly, IDE cannot authorise or guarantee a refund will be granted by any of the third party agents.

Data Protection Act 1998

IDE complies with each of the eight principles of the Data Protection Act 1998. Please take a look at our full privacy policy for details of how we handle your data.

Those principles require that data is:-

• Fairly and lawfully processed
• Processed for limited purposes
• Adequate, relevant and not excessive
• Accurate
• Not kept longer than necessary
• Processed in accordance with the data subject’s rights
• Secure
• Not transferred outside the EU without adequate protection

Booking Your Day and Changes to Bookings

The majority of IDE events are operated from March to October. You must attend your driving experience in these months but the office is open Monday-Saturday and our website is live all year for bookings 24/7 . You must take part in your driving experience within these months and it must be booked and taken before the expiry date of your voucher.

We plan arrangements for your experience many months in advance. Very occasionally changes can be made and we reserve the right to do so.

This may involve having to reschedule the date, or timing, possibly at short notice, owing to availability, booking numbers (minimum and maximum), safety, technical problems or other factors beyond our control. We cannot be held liable for any costs incurred in any of these circumstances. All of the pictures on our site are of our actual vehicles unless stated, however the cars are all subject to availability and whilst we make every effort to ensure you will drive your chosen car, occasionally this may not be possible due to technical or safety issues.

We will try to provide an experience, at the same location or other alternatives wherever possible. Similarly, we reserve the right to withdraw supply of a gift without notice due to unavailability or discontinuance of a product line.

You will need to be sure to give yourself plenty of lead time for your booking, which can be as much as 8-12 weeks prior to the date of your event (as some dates do fill quicker than others) 

Once you have booked your date or used your voucher we reserve your place, however if you then choose to cancel or fail to show up for your event, you will be in breach of contract, and IDE reserve the right to retain all monies paid. You can contact us to re-arrange your date if the rescheduling admin fee of £30 is paid no later than 7 days in advance of your pre booked event date, if less than 7 days notice is given a charge of £60 will apply. (Please see below Booking Amendment Insurance to cover yourself against extra charges).

IMPORTANT The driver on the day must bring their valid, in date driving licence driving licence, gift voucher or their email confirmation, without these you may not be able to take part.

Directions to the event are sent out as assistance only and customers are asked to plan their journeys carefully. IDE is not responsible for customers getting to the venue.

It is your responsibility to arrive at the venue at the appropriate date and time. If you miss your reservation you may forfeit your booking. We can not be held responsible for any loss as a result of you being late. Please arrive at the venue 30 minutes before your allocated time and expect 1.5 hours for the first car and 45 minutes for each car thereafter. Whilst we make every attempt to minimise waiting there sometimes may be a delay  with the more popular vehicles or due to adverse weather conditions/breakdowns etc

Weather – Adverse conditions, Mechanical Breakdown and Cancellation of your Event Booking

From time to time some of our experiences may have to be cancelled or suspended due to adverse weather conditions, reasons beyond our control or very occasionally mechanical breakdown. Where this is a possibility, for example in the case of certain driving experiences every effort will be made to contact you and /or offer an alternative on the day or re-book the experience at the next available date or venue. IDE will not be responsible for any accommodation, travel or incidental expenses incurred by customers and every effort will be made on the day for your event to continue. Once you have booked your experience you are bound by the relevant supplier’s terms and conditions and these will be implemented and adhered to at all time. From time to time there may be situations that are out of our control, we cannot pay compensation, damages, expenses, costs, losses or any other amount of any description or otherwise accept responsibility for you not being able to attend. No refunds will be issued. This information can be found in the confirmation we send you before the event.

YOUR BEHAVIOUR

We reserve the right to refuse entry for any reason including behaving in a manner to put yourself or others at risk, appear to be under the influence of alcohol or drugs, use foul, abusive or racist language, remove clothing or wear clothing in a way that is likely to offend. Furthermore we will not tolerate aggressive or threatening behaviour to any of our staff or customers and the Police will be called immediately in such instances. We reserve the right to breath test any participant if we feel they are under the influence of alcohol or drugs in any way. Refusal to take a breath test will result in cancellation of your drives without further notice and all monies paid will be forfeited

Driving Licences (Foreign Licences)

Non-UK drivers must provide a proof of UK address, either in the form of a utility bill, council tax bill, gas & electricity bill or water bill. If they cannot provide this they must pay the EDI.

Junior Drivers (12-16 Years Old)

Junior drivers must bring proof of age in order to drive with us.

Personal Property

You agree that you enter the venue at your own risk and the organizer can not be held responsible for damage, loss or theft of belongings.

Booking Amendment Cover

Can only be purchased at the time of reserving the event date or paid for separately within 7 days of purchase of your driving voucher. This can be requested from our Customer Advisors on 0131 370 0477 (within the first 24hrs of purchase or booking the date).

This cover will allow you to change any aspect of your booking including name, time or date once for free, up to and including changes on the day for any reason whatsoever. The request will only be honoured within the voucher’s validity period. The Booking Amendment Cover only covers the participant taking part in the event and not the gift voucher itself. This is only available on experiences up to the value of £299.00; please call if over this value for a bespoke cost.

Once purchased this policy is non-refundable and does not fall within the 14 day conditions. This covers the participant taking part in the event and not the gift voucher itself.

Restrictions on Participation

Participants are required to hold a Full Valid Driving Licence this includes all countries worldwide. All Participants will be required to show their licence on the day of the event, and proof of address in the case of a non UK licence being presented

Please note participants MUST be able to speak English and fully understand verbal instructions. The driving experience will be switched to a passenger experience if they cannot do so.

Participants shorter than 1.5 metres (approx. 5′) or taller than 1.9 metres (approx. 6′ 6″) and/or weighing more than 120 kg (approx. 19 stone) may have difficulty being accommodated. It is for the buyer to be satisfied both at the time of purchase and on the Experience Date that the Participant can undertake the Experience. No refund will be given.

Given the nature of the Experience will involve some personal risk; the Participant will be required to sign a disclaimer before undertaking the Experience.

In the interests of safety, IDE, reserves the right to refuse the Participant from either commencing the experience or stopping the experience part way through if any of its instructors consider that the Participant is intoxicated through drink or drugs, lacks adequate ability or clear understanding of the English language.

With the exception of Guide Dogs, no other pets or animals are allowed at any of our venues.

Indemnity Waiver

IDE requires all customers to complete an indemnity waiver form on the day of their event prior to commencing their activity. This is completed by signing the relevant indemnity form. With few exceptions, all our experiences involve some element of risk and danger. This is what creates the excitement and the thrill. Every customer is covered by our standard public liability insurance. You may wish to take out additional cover over and above that provided. Accordingly you are advised to consider insurance cover for personal accident, loss of limb and even death or indemnity insurance for damage caused to any vehicles on your event before embarking on your experience.

Within the indemnity in consideration for being permitted to participate in a IDE driving experience day you will be expected to accept, agree and confirm that:

1. You are familiar with the nature of the activity and that you wish to undertake and accept that, despite IDE taking all reasonable precautions, damage or injury may occur. You accept these risks and take part in the activity at your own risk.
2. You are competent to take part, and not taking any drugs (whether prescribed or otherwise) that may impair your ability to take part and you do not suffer from, and have no history of, any medical condition that could affect your ability to take part in an event. You will also confirm that you know of no medical conditons, past or present that preclude you from taking part in any of the activities with IDE
3. You need to read and understand, and will comply with, all information and regulations provided to you in relation to the event day and you will comply with instructions and directions given by the organisers, instructors and any other representative of IDE at all times whilst at the Venue. In the interests of safety the organisers or instructors may exclude you from further participation in the activity if they think you are driving recklessly or dangerously. You should be aware that other participants will be on the track at the same time as
4. You understand that you will be liable for any damage caused at the Venue by your reckless or dangerous driving, and shall pay to IDE an amount equal to the cost of any resulting repair or replacement
5. You will be accompanied at all times by a suitably trained and qualified instructor and you will wear seat belts or harnesses at all times whilst in a vehicle.
6. Neither IDE or its associated companies (or any of their respective employees or officers), any instructors or other participants (each a “Relevant Person”) shall be liable for any injury, loss, damage, claims, costs, expenses, or demands suffered directly or indirectly as a consequence of your attendance at, or participation in, this activity.
7. IDE and associated companies may take photographs and/or video footage of you during this event and may use such photographs or footage (including my likeness and image) for future promotional, marketing and publicity purposes in any media worldwide without notice or payment.

IDE is not responsible for any risks not specifically covered by its own insurance and on arrival at your venue you will be asked to sign a driver’s indemnity covering some or all of the points above. If you fail to sign the indemnity you will not be allowed to drive at the event and you will forfeit your voucher and all monies paid. No refunds will be given. Passengers will also be expected to sign an indemnity form.

Damage by the Participant – Standard Supercar Driving

The Buyer/participant is liable for the first £5000 plus VAT of any damage beyond normal wear and tear to each and every vehicle or other item of equipment supplied for the Experience by IDE, arising out of any act or omission of the Participant.

The Buyer/participant shall not be liable for any costs under the terms where the Participant has opted to take out Collision Damage Waiver.

Notwithstanding having opted to take out the Collision Damage Waiver, where the cause of the damage arises as a result of the Buyer/Participant’s Deliberate or Reckless action the Buyer/participant shall remain liable under the terms.

The Buyer/participant shall be additionally liable for any damage to the track not owned by IDE, as a result of the Buyer/Participant’s Deliberate, Negligent or Reckless actions whilst participating in an Event.

Collision Damage Waiver

IDE offers a Collision damage Waiver  which is available from £25. IDE ask you to agree that should there be any damage whatsoever to any of the vehicles you drive, by purchasing the cover, you will not have to pay the first £5000 +VAT of damage as stated on the signing in sheet for your experience. The collision damage waiver cover is void if found to be driving negligently/dangerously or not listening to the instructors instructions.

Experience Content, Brochure Description and Prices

IDE, reserves the right to make changes to the Experience content without notification.
Session lengths are given as an indication only and IDE will not be responsible for any increase or decrease in session length as the Participant may be sharing the circuit and/or vehicle with other Clients. IDE, cannot be held liable for any costs incurred in these circumstances.

Unless stated otherwise you will usually be taking turns with other customers and there may be waiting time involved. We do our best to try and keep these to a minimum by having staggered arrival times for our Customers, however some days, times, venues and cars are busier than others and all times given are just an indication.

In the unlikely event that an Experience cannot be completed for whatever reason, compensation in the form of alternative dates/extra drives will be at the discretion of IDE. No refunds will be given in this case.

The images of vehicles and specifications contained in this website are for illustrative purposes only. IDE may supply variants of the models illustrated in this brochure on the Experience Date to fulfil the Experience. Upgrade fees may apply to some vehicle models and locations, prices are specified at the time of booking your experience.

All information, prices and claims are correct at the time of publication (October 2024).

IDE, reserves the right to amend the information or prices relating to the products in this brochure without notice.

Force Majeure

IDE shall be entitled by notice to the Participant to suspend the Experience and the (performance of the agreement) if an Event of Force Majeure shall prevent IDE from offering the Experience.

Limitation of Liability

The maximum liability of IDE where:

IDE has had to suspend the Experience as a result of an Event of Force Majeure shall be limited to re-booking the Experience for an alternative date;

The Participant has been suspended from participating in the Experience for reasons mentioned previously, shall be limited to the value of the Voucher less the element completed (if commenced) or less a charge of 50% where the Participant has not commenced the Experience.

IDE shall be under no liability for any injury, damage, loss or death sustained by any person while at an IDE event (including any venue used by IDE, for the delivery of the Experiences)

Third Party Rights

For the purposes of the Contracts (Rights of Third Parties) Act 1999 and notwithstanding any other provision the Conditions are not intended to, and do not, give any person who is not a party to them any right to enforce any of the provisions.

Miscellaneous

If any Condition or any part of any Condition shall be held to be unenforceable or invalid such enforceability or invalidity shall not affect the enforceability and validity of the remaining conditions or the remainder of the relevant condition.

The headings and numbering used in the Conditions are for convenience only and shall not affect their interpretation.

Reference to the singular shall be deemed to be a reference to the plural and vice versa as appropriate.

Any concession or latitude allowed IDE shall not affect IDE rights under or release the Seller to the Buyer from liability in respect of the Conditions.

This agreement shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts.

Intellectual property and trading styles

No part of this site may be reproduced or transmitted in any form or by any means, or stored in any retrieval system of any nature without the prior written permission, except for permitted fair dealing under the Copyright, Designs and Patents Act 1988, or in accordance with the terms of a licence under the Copyright Licensing Agency in respect of photocopying and/or reprographic reproduction. Application for permission for other use of copyright material including permission to reproduce extracts in other published works shall be made Ingliston driving Events. Full acknowledgement of IDE, its advertising agency, solicitors and source must be given. Material is contained in this publication for which publishing permission has been sought, and for which copyright is acknowledged. Permission to reproduce such material cannot be granted by Ingliston driving Events. and application must be made to the copyright holder.